Championing those in the chain sector (10 or more outlets) whose core business is the sale of sandwiches whether made to order; pre-packed on site; bought in pre-packed from a central commissary or where sandwiches are sold alongside coffee and bakery products and who are driving the business forward and achieving the most impressive development in the qualifying period. The winner is...

Specialist Sandwich Bar Chain Category


The judges said: In judging this award we looked at year-on-year consumer data which analysed factors including perceived value for money, changes in average spend, reports on visitor experiences as well as whether people would recommend them. In this respect Subway scored the highest but the judges were particularly impressed by the improvements being made by EAT in developing their business.

Bakery Chain Category


Café Category

Coffee #1

In the Café Chain sector achieved a surprisingly high value for money score from consumers, despite their higher level of spend. Their recommendation level was also the highest of all the operators considered.

Café In-store Category


In the In-store sector, Dobbies scored more highly than any other operator with respect to consumer recommendation, despite having the highest average spend level.